Privacy Policy
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At InCareOfU ("we," "us," "our," or "Company"), we are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://incareofu.ca/ (the "Website") or use our services.
By accessing or using our Website, you agree to the terms of this Privacy Policy.
If you do not agree with the terms, please do not use our Website or services.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Name, email address, phone number, and mailing address.
- Health-related information required to provide our caregiving services.
- Payment information (e.g., credit card details) for processing fees.
- Any additional details you voluntarily provide when using our services.
- Employer or corporate contact details when services are provided to businesses.
1.2 Non-Personal Information
- Browser type, IP address, device information, and operating system.
- Website usage data, such as pages visited, time spent on the site, and referral URLs.
- Cookies and tracking technologies (see Section 6 for details).
2. How We Use Your Information
We use your information for the following purposes:
- To provide personalized caregiving and wellness services.
- To communicate with you regarding appointments, inquiries, or updates.
- To process payments and issue invoices.
- To improve our Website, services, and customer experience.
- To comply with legal and regulatory requirements in Canada and other jurisdictions.
- To send promotional offers, newsletters, or marketing communications (with your consent).
- To coordinate with corporate clients regarding caregiving services for employees.
- In cases of medical emergencies, to share necessary health-related information with healthcare professionals.
3. How We Share Your Information
We may share your information in the following circumstances:
- With caregivers and healthcare professionals to provide necessary services.
- With third-party service providers (e.g., payment processors, IT support) to facilitate our services.
- With legal authorities if required by law or to protect our rights and interests.
- With corporate clients, where applicable, for service administration.
- In emergency situations, with healthcare providers to ensure immediate care.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
4. Health Information Protection
- We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial health privacy laws, such as Ontario’s Personal Health Information Protection Act (PHIPA).
- Health-related information collected for caregiving services is only shared with authorized individuals, such as caregivers, healthcare providers, and emergency responders, as needed.
- Sensitive data is securely stored and protected from unauthorized access.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your data.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us analyze website traffic, remember your preferences, and improve functionality.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.
7. Your Rights
Depending on your location, you may have the following rights under applicable data protection laws:
7.1 Canadian Users
- Right to access, correct, or delete your personal information under PIPEDA.
- Right to know how your data is being used and to whom it is disclosed.
- Right to withdraw consent for data processing.
To exercise these rights, please contact us at [ Info@incareofu.ca ].
8. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including Canada. We ensure that such transfers comply with applicable data protection laws and that your data is protected through appropriate safeguards.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.
11. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website with a new effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
InCareOfU
- Phone: +1 647 749 5129
- Address: Unit 103- 3465 Semenyk Court, Misissauga On L5C4P9, Canada